Frequently Asked Questions

Have you ever had a question and either didn't know where to find the answer or were a little embarrassed to ask? If so, you've come to the right place.

As the name of this page suggests, this is a compilation of answers to the questions our clients commonly ask.

How long does it take for you to complete my order?
There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take several days. Please let us know your deadlines and we will bend over backwards and do our best to meet them.

Why do I need to look at a proof if I've already given you everything I need to have done?
If final press ready artwork is not supplied, your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. If we receive press ready artwork from you, a proof is usually not necessary, but we can email you a proof upon your request.

How do I get a quote?
Click here and fill in our contact form with all the relevant questions and we'll have your quote to you very quickly - usually within a couple of hours

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