What is Priority Dispatch?
Our Priority Dispatch service guarantees faster dispatch from our printing facilities than our standard service. We recommend selecting the Priority Dispatch service when you need your printing in a rush.
PLEASE NOTE: This service guarantees dispatch, it does NOT guarantee a delivery date. Unfortunately we cannot guarantee transit times ex our facilities, or be held responsible for delays by our nominated transport companies.
You will be notified of dispatch of your order and tracking details via email.
How do I add Priority Dispatch to my Order?
When placing an order, Priority Dispatch can be selected on the product page prior to adding an item into your cart. (Image below)
After selecting Priority Dispatch the instant price calculator will update to show the Priority Dispatch Estimate. (Image below)
The Priority Dispatch estimate indicates the number of days (after receipt of your payment and artwork approval) it will take to dispatch your order from one of our East-Coast facilities.
The daily cut-off time for receipt of payment and proof approval for Priority Dispatch orders is 10:30am on working days (excluding public holidays).
- Therefore, if payment and proof approval is received before 10.30am on a working day (Mon-Fri), dispatch will be guaranteed within the number of working days shown on the product page instant price calculator.
- If payment and proof approval is received after 10.30am, or on a weekend or public holiday, dispatch will be guaranteed within the number of working days shown on the product page instant price calculator from the following working day.
For example if the Priority Dispatch states 2 working days:
- And you were to pay and approve your soft PDF proof before 10.30am on a Monday morning, we would guarantee dispatch by the following Wednesday.
- If you were to pay and approve your soft PDF proof after 10.30am on a Monday morning, we would guarantee dispatch by the following Thursday.
Commonly asked Questions:
No, Priority Dispatch does not guarantee delivery of your order within a certain timeframe. It guarantees dispatch of your order within the number of days indicated in the Priority Dispatch Box.
If you would like an estimate of transit times, please contact us by clicking here and advise the delivery postcode, product and quantity you require.
Due to differing production requirements, unfortunately we cannot offer Priority Dispatch on every single product or quantity we offer.
In saying this, If you would like Priority Dispatch and it is not available for a product/quantity on our website, please contact us by clicking here and one or our team will be happy to check if it is possible to include it for you.
Yes, depending on the product specifications and quantity, we can offer Priority Dispatch on certain custom quotes.
Please make sure you request Priority Dispatch when making your initial quote enquiry.
Pricing can be found on our website by choosing the product specifications you require and selecting the ‘Click for Priority Dispatch’ option.
If you require assistance with this, please contact us by clicking here and one or our team will be happy to help you out.
Want to know more? Contact us below.